How to Delight Your Customers
Does the hardest working business always win? Nope, it’s the one customers like the most. I’m not talking about satisfaction. A customer is satisfied if… Keep Reading
Now Hiring… the Right Person
CONGRATULATIONS! You did it! You filled the open position. It took a while, used up valuable resources of time and money, and cost you some… Keep Reading
Is Something Wrong?
In the course of your work day, you interact with people in their work persona and maybe a few of those same people as “themselves.”… Keep Reading
Social Media Showcase
Remember a mere 20 years ago when your choices of social media were Myspace and a handful of other, lesser-known, websites like Friendster and Hot… Keep Reading
Influencers are Behind a Keyboard
Congratulations!! Your dream of owning a business is a reality. You’ve built your company with sheer determination and guts. Not to mention sweat, time, and… Keep Reading
Are You Under the Influence?
I’m not even sure how it happened. One thing led to another and before I knew it, I was under the influence.
You’re Sitting on a Goldmine
Recently, I had over $4,000 worth of work done on my property. The experience with the sales staff and crew was phenomenal, timely, and clean…. Keep Reading
Google Analytics – Updates, Transitions, and (more) Changes
Google Analytics is an expansive tool you are likely to use to understand how visitors are interacting with your website. Analytics can tell you: How… Keep Reading
5 Tips to Encourage Employee Advocacy
Every one of your employees is an untapped treasure of social influence. Learn five tips to create a culture of employee advocacy
Avoid the DK Phenomenon
How can you expect people to choose you if they’re unaware you’re an option? How an Influencer Campaign can raise awareness with new and current customers.
